Pricing & FAQ
An information portal.

TierDistanceVehicle ClassPriceSLA

Casual

5 KMBikeR 55.00On Demand

Casual

5 KMBikeR 40.00Same Day

Casual

5 KMBikeR 45.00After Hours

Casual

5 KMCarR 65.00On Demand

Casual

5 KMCarR 46.00Same Day

Casual

5 KMCarR 65.00After Hours

Casual

5 KMTruckR 455.00On Demand

Casual

5 KMTruckR 250.00Same Day

Casual

5 KMTruckR 325.00After Hours

Occasional

5 KMBikeR 52.00On Demand

Occasional

5 KMBikeR 33.00Same Day

Occasional

5 KMBikeR 39.00After Hours

Occasional

5 KMCarR 65.00On Demand

Occasional

5 KMCarR 46.00Same Day

Occasional

5 KMCarR 65.00After Hours

Occasional

5 KMTruckR 455.00On Demand

Occasional

5 KMTruckR 241.00Same Day

Occasional

5 KMTruckR 325.00After Hours

Regular

5 KMBikeR 50.00On Demand

Regular

5 KMBikeR 31.00Same Day

Regular

5 KMBikeR 38.00After Hours

Regular

5 KMCarR 63.00On Demand

Regular

5 KMCarR 44.00Same Day

Regular

5 KMCarR 63.00After Hours

Regular

5 KMTruckR 438.00On Demand

Regular

5 KMTruckR 231.00Same Day

Regular

5 KMTruckR 313.00After Hours

Super User

5 KMBikeR 40.00On Demand

Super User

5 KMBikeR 25.00Same Day

Super User

5 KMBikeR 30.00After Hours

Super User

5 KMCarR 50.00On Demand

Super User

5 KMCarR 35.00Same Day

Super User

5 KMCarR 50.00After Hours

Super User

5 KMTruckR 350.00On Demand

Super User

5 KMTruckR 185.00Same Day

Super User

5 KMTruckR 250.00After Hours

Casual

10 KMBikeR 110.00On Demand

Casual

10 KMBikeR 80.00Same Day

Casual

10 KMBikeR 90.00After Hours

Casual

10 KMCarR 120.00On Demand

Casual

10 KMCarR 90.00Same Day

Casual

10 KMCarR 100.00After Hours

Casual

10 KMTruckR 455.00On Demand

Casual

10 KMTruckR 250.00Same Day

Casual

10 KMTruckR 325.00After Hours

Occasional

10 KMBikeR 59.00On Demand

Occasional

10 KMBikeR 39.00Same Day

Occasional

10 KMBikeR 59.00After Hours

Occasional

10 KMCarR 78.00On Demand

Occasional

10 KMCarR 52.00Same Day

Occasional

10 KMCarR 78.00After Hours

Occasional

10 KMTruckR 455.00On Demand

Occasional

10 KMTruckR 241.00Same Day

Occasional

10 KMTruckR 325.00After Hours

Regular

10 KMBikeR 56.00On Demand

Regular

10 KMBikeR 38.00Same Day

Regular

10 KMBikeR 56.00After Hours

Regular

10 KMCarR 75.00On Demand

Regular

10 KMCarR 50.00Same Day

Regular

10 KMCarR 75.00After Hours

Regular

10 KMTruckR 438.00On Demand

Regular

10 KMTruckR 231.00Same Day

Regular

10 KMTruckR 313.00After Hours

Super User

10 KMBikeR 45.00On Demand

Super User

10 KMBikeR 30.00Same Day

Super User

10 KMBikeR 45.00After Hours

Super User

10 KMCarR 60.00On Demand

Super User

10 KMCarR 40.00Same Day

Super User

10 KMCarR 60.00After Hours

Super User

10 KMTruckR 350.00On Demand

Super User

10 KMTruckR 185.00Same Day

Super User

10 KMTruckR 250.00After Hours

Casual

20 KMBikeR 220.00On Demand

Casual

20 KMBikeR 160.00Same Day

Casual

20 KMBikeR 180.00After Hours

Casual

20 KMCarR 240.00On Demand

Casual

20 KMCarR 180.00Same Day

Casual

20 KMCarR 200.00After Hours

Casual

20 KMTruckR 455.00On Demand

Casual

20 KMTruckR 250.00Same Day

Casual

20 KMTruckR 325.00After Hours

Occasional

20 KMBikeR 117.00On Demand

Occasional

20 KMBikeR 46.00Same Day

Occasional

20 KMBikeR 130.00After Hours

Occasional

20 KMCarR 156.00On Demand

Occasional

20 KMCarR 78.00Same Day

Occasional

20 KMCarR 156.00After Hours

Occasional

20 KMTruckR 455.00On Demand

Occasional

20 KMTruckR 241.00Same Day

Occasional

20 KMTruckR 325.00After Hours

Regular

20 KMBikeR 113.00On Demand

Regular

20 KMBikeR 44.00Same Day

Regular

20 KMBikeR 125.00After Hours

Regular

20 KMCarR 150.00On Demand

Regular

20 KMCarR 75.00Same Day

Regular

20 KMCarR 150.00After Hours

Regular

20 KMTruckR 438.00On Demand

Regular

20 KMTruckR 231.00Same Day

Regular

20 KMTruckR 313.00After Hours

Super User

20 KMBikeR 90.00On Demand

Super User

20 KMBikeR 35.00Same Day

Super User

20 KMBikeR 100.00After Hours

Super User

20 KMCarR 120.00On Demand

Super User

20 KMCarR 60.00Same Day

Super User

20 KMCarR 120.00After Hours

Super User

20 KMTruckR 350.00On Demand

Super User

20 KMTruckR 185.00Same Day

Super User

20 KMTruckR 250.00After Hours

Casual

30 KMBikeR 330.00On Demand

Casual

30 KMBikeR 240.00Same Day

Casual

30 KMBikeR 270.00After Hours

Casual

30 KMCarR 360.00On Demand

Casual

30 KMCarR 270.00Same Day

Casual

30 KMCarR 300.00After Hours

Casual

30 KMTruckR 455.00On Demand

Casual

30 KMTruckR 360.00Same Day

Casual

30 KMTruckR 360.00After Hours

Occasional

30 KMBikeR 195.00On Demand

Occasional

30 KMBikeR 46.00Same Day

Occasional

30 KMBikeR 195.00After Hours

Occasional

30 KMCarR 260.00On Demand

Occasional

30 KMCarR 117.00Same Day

Occasional

30 KMCarR 260.00After Hours

Occasional

30 KMTruckR 455.00On Demand

Occasional

30 KMTruckR 241.00Same Day

Occasional

30 KMTruckR 325.00After Hours

Regular

30 KMBikeR 188.00On Demand

Regular

30 KMBikeR 44.00Same Day

Regular

30 KMBikeR 188.00After Hours

Regular

30 KMCarR 250.00On Demand

Regular

30 KMCarR 113.00Same Day

Regular

30 KMCarR 250.00After Hours

Regular

30 KMTruckR 438.00On Demand

Regular

30 KMTruckR 231.00Same Day

Regular

30 KMTruckR 313.00After Hours

Super User

30 KMBikeR 150.00On Demand

Super User

30 KMBikeR 35.00Same Day

Super User

30 KMBikeR 150.00After Hours

Super User

30 KMCarR 200.00On Demand

Super User

30 KMCarR 90.00Same Day

Super User

30 KMCarR 200.00After Hours

Super User

30 KMTruckR 350.00On Demand

Super User

30 KMTruckR 185.00Same Day

Super User

30 KMTruckR 250.00After Hours

Casual

40 KMCarR 480.00On Demand

Casual

40 KMCarR 360.00Same Day

Casual

40 KMCarR 400.00After Hours

Casual

40 KMTruckR 480.00On Demand

Casual

40 KMTruckR 480.00Same Day

Casual

40 KMTruckR 480.00After Hours

Occasional

40 KMCarR 364.00On Demand

Occasional

40 KMCarR 156.00Same Day

Occasional

40 KMCarR 364.00After Hours

Occasional

40 KMTruckR 455.00On Demand

Occasional

40 KMTruckR 241.00Same Day

Occasional

40 KMTruckR 455.00After Hours

Regular

40 KMCarR 350.00On Demand

Regular

40 KMCarR 150.00Same Day

Regular

40 KMCarR 350.00After Hours

Regular

40 KMTruckR 438.00On Demand

Regular

40 KMTruckR 231.00Same Day

Regular

40 KMTruckR 438.00After Hours

Super User

40 KMCarR 280.00On Demand

Super User

40 KMCarR 120.00Same Day

Super User

40 KMCarR 280.00After Hours

Super User

40 KMTruckR 350.00On Demand

Super User

40 KMTruckR 185.00Same Day

Super User

40 KMTruckR 350.00After Hours

Casual

50 KMCarR 600.00On Demand

Casual

50 KMCarR 450.00Same Day

Casual

50 KMCarR 500.00After Hours

Casual

50 KMTruckR 600.00On Demand

Casual

50 KMTruckR 600.00Same Day

Casual

50 KMTruckR 600.00After Hours

Occasional

50 KMCarR 468.00On Demand

Occasional

50 KMCarR 195.00Same Day

Occasional

50 KMCarR 468.00After Hours

Occasional

50 KMTruckR 585.00On Demand

Occasional

50 KMTruckR 241.00Same Day

Occasional

50 KMTruckR 585.00After Hours

Regular

50 KMCarR 450.00On Demand

Regular

50 KMCarR 188.00Same Day

Regular

50 KMCarR 450.00After Hours

Regular

50 KMTruckR 563.00On Demand

Regular

50 KMTruckR 231.00Same Day

Regular

50 KMTruckR 563.00After Hours

Super User

50 KMCarR 360.00On Demand

Super User

50 KMCarR 150.00Same Day

Super User

50 KMCarR 360.00After Hours

Super User

50 KMTruckR 450.00On Demand

Super User

50 KMTruckR 185.00Same Day

Super User

50 KMTruckR 450.00After Hours

Casual

60 KMCarR 720.00On Demand

Casual

60 KMCarR 540.00Same Day

Casual

60 KMCarR 600.00After Hours

Casual

60 KMTruckR 720.00On Demand

Casual

60 KMTruckR 720.00Same Day

Casual

60 KMTruckR 720.00After Hours

Occasional

60 KMCarR 572.00On Demand

Occasional

60 KMCarR 312.00Same Day

Occasional

60 KMCarR 572.00After Hours

Occasional

60 KMTruckR 715.00On Demand

Occasional

60 KMTruckR 321.00Same Day

Occasional

60 KMTruckR 715.00After Hours

Regular

60 KMCarR 550.00On Demand

Regular

60 KMCarR 300.00Same Day

Regular

60 KMCarR 550.00After Hours

Regular

60 KMTruckR 688.00On Demand

Regular

60 KMTruckR 309.00Same Day

Regular

60 KMTruckR 688.00After Hours

Super User

60 KMCarR 440.00On Demand

Super User

60 KMCarR 240.00Same Day

Super User

60 KMCarR 440.00After Hours

Super User

60 KMTruckR 550.00On Demand

Super User

60 KMTruckR 247.00Same Day

Super User

60 KMTruckR 550.00After Hours

Casual

70 KMTruckR 840.00On Demand

Casual

70 KMTruckR 840.00Same Day

Casual

70 KMTruckR 840.00After Hours

Occasional

70 KMTruckR 845.00On Demand

Occasional

70 KMTruckR 321.00Same Day

Occasional

70 KMTruckR 845.00After Hours

Regular

70 KMTruckR 813.00On Demand

Regular

70 KMTruckR 309.00Same Day

Regular

70 KMTruckR 813.00After Hours

Super User

70 KMTruckR 650.00On Demand

Super User

70 KMTruckR 247.00Same Day

Super User

70 KMTruckR 650.00After Hours

Casual

80 KMTruckR 960.00On Demand

Casual

80 KMTruckR 960.00Same Day

Casual

80 KMTruckR 960.00After Hours

Occasional

80 KMTruckR 975.00On Demand

Occasional

80 KMTruckR 321.00Same Day

Occasional

80 KMTruckR 975.00After Hours

Regular

80 KMTruckR 938.00On Demand

Regular

80 KMTruckR 309.00Same Day

Regular

80 KMTruckR 938.00After Hours

Super User

80 KMTruckR 750.00On Demand

Super User

80 KMTruckR 247.00Same Day

Super User

80 KMTruckR 750.00After Hours

Casual

100 KMTruckR 1200.00On Demand

Casual

100 KMTruckR 1200.00Same Day

Casual

100 KMTruckR 1200.00After Hours

Occasional

100 KMTruckR 1170.00On Demand

Occasional

100 KMTruckR 321.00Same Day

Occasional

100 KMTruckR 1170.00After Hours

Regular

100 KMTruckR 1125.00On Demand

Regular

100 KMTruckR 309.00Same Day

Regular

100 KMTruckR 1125.00After Hours

Super User

100 KMTruckR 900.00On Demand

Super User

100 KMTruckR 247.00Same Day

Super User

100 KMTruckR 900.00After Hours

Frequently Asked Questions

I saw your pricing. What the heck is a tier?

The number of parcels you send per month determines the pricing tier that you fall into. There are four tiers. Casual - 0 to 49 parcels sent per month. Occasional - 50 to 499 parcels sent per month. Regular - 500 - 2999 parcels sent per month. Super User - 3000 parcels sent per month. The more you send, the less you spend.

What are service levels?

A service level is the particular delivery type that you've chosen. There are three. 1) On demand: We'll pick up in the 30 minute time slot you give us, and drop off within 120 minutes after pick up. 2) After hours: We'll pick up in the 30 minute time slot you give us, and deliver between 18h00 and 21h00. 3) Same day: We'll pick up in the morning, and drop off before 17h00 on the same day. Our average delivery time is 39 minutes.

What are your operating hours?

WumDrop operates between 07h00 and 18h00 every weekday. Enterprise clients enjoy custom operational hours.

Where do you operate?

WumDrop operates in Cape Town, Stellenbosch, Pretoria, Johannesburg and Durban. Our operational area is expanding all the time.

What's the biggest thing I can send as an individual?

That depends on which vehicle type you choose when you place your order. Vehicles available to you are: motorbikes, sedans, and 1 ton flatbed bakkies. Make sure to apply common sense, and if you're unsure if your parcel will fit in the vehicle you've chosen, ask for help in our live chat. API integrated customers can automate vehicle choice by passing volumetric data to WumDrop.

What if I can't find my address on Google Maps?

Google Maps is a great mapping service. However, it isn’t 100% accurate all of the time. If you can’t find your address, reach out to us by clicking on the speech bubble below, and we’ll trouble shoot the issue together.

Are your vehicles branded?

In the interests of security, our bikes, scooters, cars and trucks aren’t branded.

Do I have to have a credit card?

WumDrop orders and discounted bundle purchases must be paid for using a valid South African cheque or credit card, or a valid virtual card from a service provider like VC Pay. Enterprise clients are billed on a monthly basis, and pay via bank transfer. Instant EFT is forthcoming for all customers.

Can I send to multiple addresses at the same time on one route?

We no longer charge you on a per kilometre basis, so this feature is no longer necessary. If price is your main concern, we suggest placing a Same Day order for every recipient address. We'll pick up in the morning, and deliver in the afternoon, guaranteed!

How will I know if a driver is on the way?

You will receive an automated text message informing you that a driver is inbound to your location, with the driver’s name, and mobile number.

Is there a minimum charge?

Nope! We don't charge per kilometre or minute. You just pay what you pay!

How long will this whole thing take?

Great question. That depends on which delivery service level you've chosen on order placement: On demand: We'll pick up in the 30 minute time slot you give us, and drop off within 120 minutes after pick up. After hours: We'll pick up in the 30 minute time slot you give us, and deliver between 18h00 and 21h00. Same day: We'll pick up in the morning, and drop off before 17h00 on the same day. Our average delivery time is 39 minutes.

Your rates seem kind of expensive for a business. Why?

Short answer: they're not! How many parcels you send per month determines your pricing tier. Your pricing tier determines how much you pay per month. Customers with business accounts can enjoy rates as low as R25 per delivery.

Will you buy something from the shops for me?

Alas and alack, we won’t. But you can be sure that we’ll make a big noise about this if and when we do add this service to our bag of tricks.

Are your drivers presentable?

Our drivers undergo a vigorous vetting process prior to their onboarding, and spot checks thereafter. If you ever spot one of drivers in a less than awesome state of appearance, please let us know via [email protected]

What is the furthest distance I can send to?

We can pick up from and deliver to anywhere within our operational limits.

Are you insured?

Every WumDrop load is insured for up to R40,000 by default, at no extra cost to you.

What if I want to send something later?

Brilliant! Simply book the time slot that suits you best or if it does not show there tell us what time you’d like us to make the pick up in the “Additional details” field of the check out page. It always makes it super awesome if you sweeten the deal by contacting us through the chat icon below.

Do you deliver between cities?

Nope. We're focussed exclusively on making the last mile of delivery awesome within the same city.

Copyright © WumDrop 2017

Built with and in Cape Town.