Pricing & FAQ
An information portal.

TierDistanceVehicle ClassPriceSLA

Casual

5 KMBikeR 62.70On Demand

Casual

5 KMBikeR 45.60Same Day

Casual

5 KMBikeR 51.30After Hours

Casual

5 KMCarR 74.10On Demand

Casual

5 KMCarR 52.44Same Day

Casual

5 KMCarR 74.10After Hours

Casual

5 KMTruckR 518.70On Demand

Casual

5 KMTruckR 285.00Same Day

Casual

5 KMTruckR 370.50After Hours

Occasional

5 KMBikeR 59.28On Demand

Occasional

5 KMBikeR 37.62Same Day

Occasional

5 KMBikeR 44.46After Hours

Occasional

5 KMCarR 74.10On Demand

Occasional

5 KMCarR 52.44Same Day

Occasional

5 KMCarR 74.10After Hours

Occasional

5 KMTruckR 518.70On Demand

Occasional

5 KMTruckR 334.02Same Day

Occasional

5 KMTruckR 370.50After Hours

Regular

5 KMBikeR 57.00On Demand

Regular

5 KMBikeR 35.34Same Day

Regular

5 KMBikeR 43.32After Hours

Regular

5 KMCarR 71.82On Demand

Regular

5 KMCarR 50.16Same Day

Regular

5 KMCarR 71.82After Hours

Regular

5 KMTruckR 499.32On Demand

Regular

5 KMTruckR 320.34Same Day

Regular

5 KMTruckR 356.82After Hours

Super User

5 KMBikeR 45.60On Demand

Super User

5 KMBikeR 28.50Same Day

Super User

5 KMBikeR 34.20After Hours

Super User

5 KMCarR 57.00On Demand

Super User

5 KMCarR 39.90Same Day

Super User

5 KMCarR 57.00After Hours

Super User

5 KMTruckR 399.00On Demand

Super User

5 KMTruckR 256.50Same Day

Super User

5 KMTruckR 285.00After Hours

Casual

10 KMBikeR 125.40On Demand

Casual

10 KMBikeR 91.20Same Day

Casual

10 KMBikeR 102.60After Hours

Casual

10 KMCarR 136.80On Demand

Casual

10 KMCarR 102.60Same Day

Casual

10 KMCarR 114.00After Hours

Casual

10 KMTruckR 518.70On Demand

Casual

10 KMTruckR 285.00Same Day

Casual

10 KMTruckR 370.50After Hours

Occasional

10 KMBikeR 67.26On Demand

Occasional

10 KMBikeR 44.46Same Day

Occasional

10 KMBikeR 67.26After Hours

Occasional

10 KMCarR 88.92On Demand

Occasional

10 KMCarR 59.28Same Day

Occasional

10 KMCarR 88.92After Hours

Occasional

10 KMTruckR 518.70On Demand

Occasional

10 KMTruckR 334.02Same Day

Occasional

10 KMTruckR 370.50After Hours

Regular

10 KMBikeR 63.84On Demand

Regular

10 KMBikeR 43.32Same Day

Regular

10 KMBikeR 63.84After Hours

Regular

10 KMCarR 85.50On Demand

Regular

10 KMCarR 57.00Same Day

Regular

10 KMCarR 85.50After Hours

Regular

10 KMTruckR 499.32On Demand

Regular

10 KMTruckR 320.34Same Day

Regular

10 KMTruckR 356.82After Hours

Super User

10 KMBikeR 51.30On Demand

Super User

10 KMBikeR 34.20Same Day

Super User

10 KMBikeR 51.30After Hours

Super User

10 KMCarR 68.40On Demand

Super User

10 KMCarR 45.60Same Day

Super User

10 KMCarR 68.40After Hours

Super User

10 KMTruckR 399.00On Demand

Super User

10 KMTruckR 256.50Same Day

Super User

10 KMTruckR 285.00After Hours

Casual

20 KMBikeR 250.80On Demand

Casual

20 KMBikeR 182.40Same Day

Casual

20 KMBikeR 205.20After Hours

Casual

20 KMCarR 273.60On Demand

Casual

20 KMCarR 205.20Same Day

Casual

20 KMCarR 228.00After Hours

Casual

20 KMTruckR 518.70On Demand

Casual

20 KMTruckR 285.00Same Day

Casual

20 KMTruckR 370.50After Hours

Occasional

20 KMBikeR 133.38On Demand

Occasional

20 KMBikeR 52.44Same Day

Occasional

20 KMBikeR 148.20After Hours

Occasional

20 KMCarR 177.84On Demand

Occasional

20 KMCarR 88.92Same Day

Occasional

20 KMCarR 177.84After Hours

Occasional

20 KMTruckR 518.70On Demand

Occasional

20 KMTruckR 334.02Same Day

Occasional

20 KMTruckR 370.50After Hours

Regular

20 KMBikeR 128.82On Demand

Regular

20 KMBikeR 50.16Same Day

Regular

20 KMBikeR 142.50After Hours

Regular

20 KMCarR 171.00On Demand

Regular

20 KMCarR 85.50Same Day

Regular

20 KMCarR 171.00After Hours

Regular

20 KMTruckR 499.32On Demand

Regular

20 KMTruckR 320.34Same Day

Regular

20 KMTruckR 356.82After Hours

Super User

20 KMBikeR 102.60On Demand

Super User

20 KMBikeR 39.90Same Day

Super User

20 KMBikeR 114.00After Hours

Super User

20 KMCarR 136.80On Demand

Super User

20 KMCarR 68.40Same Day

Super User

20 KMCarR 136.80After Hours

Super User

20 KMTruckR 399.00On Demand

Super User

20 KMTruckR 256.50Same Day

Super User

20 KMTruckR 285.00After Hours

Casual

30 KMBikeR 376.20On Demand

Casual

30 KMBikeR 273.60Same Day

Casual

30 KMBikeR 307.80After Hours

Casual

30 KMCarR 410.40On Demand

Casual

30 KMCarR 307.80Same Day

Casual

30 KMCarR 342.00After Hours

Casual

30 KMTruckR 518.70On Demand

Casual

30 KMTruckR 410.40Same Day

Casual

30 KMTruckR 410.40After Hours

Occasional

30 KMBikeR 222.30On Demand

Occasional

30 KMBikeR 52.44Same Day

Occasional

30 KMBikeR 222.30After Hours

Occasional

30 KMCarR 296.40On Demand

Occasional

30 KMCarR 133.38Same Day

Occasional

30 KMCarR 296.40After Hours

Occasional

30 KMTruckR 518.70On Demand

Occasional

30 KMTruckR 334.02Same Day

Occasional

30 KMTruckR 370.50After Hours

Regular

30 KMBikeR 214.32On Demand

Regular

30 KMBikeR 50.16Same Day

Regular

30 KMBikeR 214.32After Hours

Regular

30 KMCarR 285.00On Demand

Regular

30 KMCarR 128.82Same Day

Regular

30 KMCarR 285.00After Hours

Regular

30 KMTruckR 499.32On Demand

Regular

30 KMTruckR 320.34Same Day

Regular

30 KMTruckR 356.82After Hours

Super User

30 KMBikeR 171.00On Demand

Super User

30 KMBikeR 39.90Same Day

Super User

30 KMBikeR 171.00After Hours

Super User

30 KMCarR 228.00On Demand

Super User

30 KMCarR 102.60Same Day

Super User

30 KMCarR 228.00After Hours

Super User

30 KMTruckR 399.00On Demand

Super User

30 KMTruckR 256.50Same Day

Super User

30 KMTruckR 285.00After Hours

Casual

40 KMCarR 547.20On Demand

Casual

40 KMCarR 410.40Same Day

Casual

40 KMCarR 456.00After Hours

Casual

40 KMTruckR 547.20On Demand

Casual

40 KMTruckR 547.20Same Day

Casual

40 KMTruckR 547.20After Hours

Occasional

40 KMCarR 414.96On Demand

Occasional

40 KMCarR 177.84Same Day

Occasional

40 KMCarR 414.96After Hours

Occasional

40 KMTruckR 518.70On Demand

Occasional

40 KMTruckR 334.02Same Day

Occasional

40 KMTruckR 518.70After Hours

Regular

40 KMCarR 399.00On Demand

Regular

40 KMCarR 171.00Same Day

Regular

40 KMCarR 399.00After Hours

Regular

40 KMTruckR 499.32On Demand

Regular

40 KMTruckR 320.34Same Day

Regular

40 KMTruckR 499.32After Hours

Super User

40 KMCarR 319.20On Demand

Super User

40 KMCarR 136.80Same Day

Super User

40 KMCarR 319.20After Hours

Super User

40 KMTruckR 399.00On Demand

Super User

40 KMTruckR 256.50Same Day

Super User

40 KMTruckR 399.00After Hours

Casual

50 KMCarR 684.00On Demand

Casual

50 KMCarR 513.00Same Day

Casual

50 KMCarR 570.00After Hours

Casual

50 KMTruckR 684.00On Demand

Casual

50 KMTruckR 684.00Same Day

Casual

50 KMTruckR 684.00After Hours

Occasional

50 KMCarR 533.52On Demand

Occasional

50 KMCarR 222.30Same Day

Occasional

50 KMCarR 533.52After Hours

Occasional

50 KMTruckR 666.90On Demand

Occasional

50 KMTruckR 334.02Same Day

Occasional

50 KMTruckR 666.90After Hours

Regular

50 KMCarR 513.00On Demand

Regular

50 KMCarR 214.32Same Day

Regular

50 KMCarR 513.00After Hours

Regular

50 KMTruckR 641.82On Demand

Regular

50 KMTruckR 320.34Same Day

Regular

50 KMTruckR 641.82After Hours

Super User

50 KMCarR 410.40On Demand

Super User

50 KMCarR 171.00Same Day

Super User

50 KMCarR 410.40After Hours

Super User

50 KMTruckR 513.00On Demand

Super User

50 KMTruckR 256.50Same Day

Super User

50 KMTruckR 513.00After Hours

Casual

60 KMCarR 820.80On Demand

Casual

60 KMCarR 615.60Same Day

Casual

60 KMCarR 684.00After Hours

Casual

60 KMTruckR 820.80On Demand

Casual

60 KMTruckR 820.80Same Day

Casual

60 KMTruckR 820.80After Hours

Occasional

60 KMCarR 652.08On Demand

Occasional

60 KMCarR 355.68Same Day

Occasional

60 KMCarR 652.08After Hours

Occasional

60 KMTruckR 815.10On Demand

Occasional

60 KMTruckR 393.30Same Day

Occasional

60 KMTruckR 815.10After Hours

Regular

60 KMCarR 627.00On Demand

Regular

60 KMCarR 342.00Same Day

Regular

60 KMCarR 627.00After Hours

Regular

60 KMTruckR 784.32On Demand

Regular

60 KMTruckR 377.34Same Day

Regular

60 KMTruckR 784.32After Hours

Super User

60 KMCarR 501.60On Demand

Super User

60 KMCarR 273.60Same Day

Super User

60 KMCarR 501.60After Hours

Super User

60 KMTruckR 627.00On Demand

Super User

60 KMTruckR 302.10Same Day

Super User

60 KMTruckR 627.00After Hours

Casual

70 KMTruckR 957.60On Demand

Casual

70 KMTruckR 957.60Same Day

Casual

70 KMTruckR 957.60After Hours

Occasional

70 KMTruckR 963.30On Demand

Occasional

70 KMTruckR 393.30Same Day

Occasional

70 KMTruckR 963.30After Hours

Regular

70 KMTruckR 926.82On Demand

Regular

70 KMTruckR 377.34Same Day

Regular

70 KMTruckR 926.82After Hours

Super User

70 KMTruckR 741.00On Demand

Super User

70 KMTruckR 302.10Same Day

Super User

70 KMTruckR 741.00After Hours

Casual

80 KMTruckR 1094.40On Demand

Casual

80 KMTruckR 1094.40Same Day

Casual

80 KMTruckR 1094.40After Hours

Occasional

80 KMTruckR 1111.50On Demand

Occasional

80 KMTruckR 393.30Same Day

Occasional

80 KMTruckR 1111.50After Hours

Regular

80 KMTruckR 1069.32On Demand

Regular

80 KMTruckR 377.34Same Day

Regular

80 KMTruckR 1069.32After Hours

Super User

80 KMTruckR 855.00On Demand

Super User

80 KMTruckR 302.10Same Day

Super User

80 KMTruckR 855.00After Hours

Casual

100 KMTruckR 1368.00On Demand

Casual

100 KMTruckR 1368.00Same Day

Casual

100 KMTruckR 1368.00After Hours

Occasional

100 KMTruckR 1333.80On Demand

Occasional

100 KMTruckR 393.30Same Day

Occasional

100 KMTruckR 1333.80After Hours

Regular

100 KMTruckR 1282.50On Demand

Regular

100 KMTruckR 377.34Same Day

Regular

100 KMTruckR 1282.50After Hours

Super User

100 KMTruckR 1026.00On Demand

Super User

100 KMTruckR 302.10Same Day

Super User

100 KMTruckR 1026.00After Hours

Frequently Asked Questions

I saw your pricing. What the heck is a tier?

The number of parcels you send per month determines the pricing tier that you fall into. There are four tiers. Casual - 0 to 49 parcels sent per month. Occasional - 50 to 499 parcels sent per month. Regular - 500 - 2999 parcels sent per month. Super User - 3000 parcels sent per month. The more you send, the less you spend.

What are service levels?

A service level is the particular delivery type that you've chosen. There are three. 1) On demand: We'll pick up in the 30 minute time slot you give us, and drop off within 120 minutes after pick up. 2) After hours: We'll pick up in the 30 minute time slot you give us, and deliver between 18h00 and 21h00. 3) Same day: We'll pick up in the morning, and drop off before 17h00 on the same day. Our average delivery time is 39 minutes.

What are your operating hours?

WumDrop operates between 07h00 and 18h00 every weekday. Enterprise clients enjoy custom operational hours.

Where do you operate?

WumDrop operates in Cape Town, Stellenbosch, Pretoria, Johannesburg and Durban. Our operational area is expanding all the time.

What's the biggest thing I can send as an individual?

That depends on which vehicle type you choose when you place your order. Vehicles available to you are: motorbikes, sedans, and 1 ton flatbed bakkies. Make sure to apply common sense, and if you're unsure if your parcel will fit in the vehicle you've chosen, ask for help in our live chat. API integrated customers can automate vehicle choice by passing volumetric data to WumDrop.

What if I can't find my address on Google Maps?

Google Maps is a great mapping service. However, it isn’t 100% accurate all of the time. If you can’t find your address, reach out to us by clicking on the speech bubble below, and we’ll trouble shoot the issue together.

Are your vehicles branded?

In the interests of security, our bikes, scooters, cars and trucks aren’t branded.

Do I have to have a credit card?

WumDrop orders and discounted bundle purchases must be paid for using a valid South African cheque or credit card, or a valid virtual card from a service provider like VC Pay. Enterprise clients are billed on a monthly basis, and pay via bank transfer. Instant EFT is forthcoming for all customers.

Can I send to multiple addresses at the same time on one route?

We no longer charge you on a per kilometre basis, so this feature is no longer necessary. If price is your main concern, we suggest placing a Same Day order for every recipient address. We'll pick up in the morning, and deliver in the afternoon, guaranteed!

How will I know if a driver is on the way?

You will receive an automated text message informing you that a driver is inbound to your location, with the driver’s name, and mobile number.

Is there a minimum charge?

Nope! We don't charge per kilometre or minute. You just pay what you pay!

How long will this whole thing take?

Great question. That depends on which delivery service level you've chosen on order placement: On demand: We'll pick up in the 30 minute time slot you give us, and drop off within 120 minutes after pick up. After hours: We'll pick up in the 30 minute time slot you give us, and deliver between 18h00 and 21h00. Same day: We'll pick up in the morning, and drop off before 17h00 on the same day. Our average delivery time is 39 minutes.

Your rates seem kind of expensive for a business. Why?

Short answer: they're not! How many parcels you send per month determines your pricing tier. Your pricing tier determines how much you pay per month. Customers with business accounts can enjoy rates as low as R25 per delivery.

Will you buy something from the shops for me?

Alas and alack, we won’t. But you can be sure that we’ll make a big noise about this if and when we do add this service to our bag of tricks.

Are your drivers presentable?

Our drivers undergo a vigorous vetting process prior to their onboarding, and spot checks thereafter. If you ever spot one of drivers in a less than awesome state of appearance, please let us know via [email protected]

What is the furthest distance I can send to?

We can pick up from and deliver to anywhere within our operational limits.

Are you insured?

Every WumDrop load is insured for up to R40,000 by default, at no extra cost to you.

What if I want to send something later?

Brilliant! Simply book the time slot that suits you best or if it does not show there tell us what time you’d like us to make the pick up in the “Additional details” field of the check out page. It always makes it super awesome if you sweeten the deal by contacting us through the chat icon below.

Do you deliver between cities?

Nope. We're focussed exclusively on making the last mile of delivery awesome within the same city.

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Built with and in Cape Town.